Customer Support Specialist
2 weeks ago
This role involves front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service Desk in person or via Remedy. The position requires quick decision-making and detailed task management to ensure all unresolved work orders are promptly assigned to the appropriate IT groups.
">- Support and coordinate with site Information Management Officers (IMO) to optimize Service Desk resources and assist with daily computer, network, and software management for the site and users.
- Provide immediate troubleshooting, information exchange, and assistance with ticket submission. Strong interpersonal skills are required.
- Work in 12-hour shifts using Remedy and other tools to log and manage trouble tickets, with the ability to accurately route unresolved issues.
The work environment will be predominantly indoor (95%) with some outdoor activity (5%).
-
Customer Support Specialist
7 days ago
Kuwait City, Al Asimah beBeeSupport Full timeJob DescriptionAs a customer-facing support specialist, you will be the primary point of contact for customers seeking assistance with computer, printer, and network issues. Your role will involve responding to and resolving customer queries in a timely and efficient manner.Responsibilities include:Providing excellent customer service skills to ensure high...
-
Customer Support Specialist
2 weeks ago
Kuwait City, Al Asimah beBee Careers Full timeJob OverviewWe are seeking a skilled Customer Support Specialist to join our team as a Service Desk Administrator. In this role, you will provide front-line customer service desk support, responding to and resolving computer, printer, and network issues.This position involves a high degree of quick decision making and detailed task management to ensure all...
-
Customer Support Specialist
21 hours ago
Kuwait City, Al Asimah beBeeCustomer Full timeCustomer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences by resolving customer inquiries, addressing complaints, and providing accurate information about our products...
-
IT Customer Support Specialist
2 weeks ago
Kuwait City, Al Asimah beBee Careers Full timeJob SummaryThis role involves front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues.ResponsibilitiesSupport and coordinate with site Information Management Officers (IMOs) to optimize Service Desk resources.Assist IMOs with daily computer, network, and software management.Provide immediate...
-
Technical Support Specialist
2 weeks ago
Kuwait City, Al Asimah beBeeSupport Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for providing exceptional customer service and technical support to our clients.Responsibilities:Provide technical support to customers via phone, email, or in-person.Troubleshoot and resolve technical...
-
Customer Support Specialist
3 days ago
Kuwait City, Al Asimah beBeeCustomerService Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in building and maintaining strong relationships with our customers.Responsibilities:
-
Kuwait City, Al Asimah stc Kuwait Full timeEnterprise Customer Experience SpecialistGet AI-powered advice on this job and more exclusive features.stc Kuwait is actively recruiting for the role of Enterprise Customer Experience Specialist. In this role, you will be responsible for ensuring that stc enterprise customers are content with the services they are receiving by assisting in the activities...
-
Customer Engagement Specialist
1 week ago
Kuwait City, Al Asimah beBeeCustomerService Full timeJob OverviewWe are seeking a Customer Engagement Specialist to provide exceptional customer service and support.Key Responsibilities:Provide efficient and courteous customer serviceHandle non-cash related transactions following prescribed proceduresPromote alternative banking channelsMaintain updated knowledge of rules, regulations and standards in the...
-
Customer Support Officer
2 weeks ago
Kuwait City, Al Asimah Automated Services Network Co. Full timeDirect message the job poster from Automated Services Network Co.Executive Manager at Automated Services Network Co.As we are expanding, we are looking for a B2C & B2B Customer Support Officer with 2 years of experience in the field of online customer support. This is a full-time on-site role as a Customer Support Officer located in Kuwait City at eNet. As a...
-
Enterprise Customer Experience Specialist
2 weeks ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timestc Kuwait is actively recruiting for the role of Enterprise Customer Experience Specialist. In this role, you will be responsible for ensuring that stc enterprise customers are content with the services they are receiving by assisting in the activities related to customer service functionality and effectiveness.Roles And ResponsibilitiesIn this role, you...