Hotel Operations Manager

23 hours ago


Kuwait City, Al Asimah Vectrus Full time

Job Summary: We are seeking a skilled Assistant Billeting Supervisor to join our team in Kuwait. As an Assistant Billeting Supervisor, you will provide exceptional customer service and play a crucial role in the maintenance and upkeep of living quarters, customers, and staff.

Key Responsibilities:
  • Customer Service: Provide courteous and professional customer service to ensure the satisfaction of our guests.
  • Maintenance and Upkeep: Coordinate the daily maintenance and upkeep of living quarters, including cleaning, repairs, and replacements as needed.
  • Housing Management: Track and report site housing activities, ensuring that all records are accurate and up-to-date.
  • Logistics and Coordination: Plan, develop, and direct logistical support for multiple and simultaneous billeting and furnishings requirements.
Requirements:
  • Qualifications: A minimum of 5 years of work-related experience in customer service, hotel/military housing management, housekeeping, or related fields is required.
  • Education: A high school graduate or equivalent is preferred, but one year of related experience may be substituted for one year of education if a degree is required.
  • Skills: Proficient in intermediate-level MS Office software applications such as Word, Excel, Access, and PowerPoint. Ability to recognize and quickly resolve customer issues, work independently with little or no supervision, and handle multiple tasks at any given time.


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