CX Transformation Lead

Key Responsibilities">This UX and CX Specialist role involves designing customer experience strategies and customer journey transformations to deliver unique experiences to acquire new customers and cross-sell, up-sell, and retain existing customers. The ideal candidate will have a strong technical background, proficiency in ad tech, and performance...

Job Overview">We are seeking a highly skilled Digital Transformation Lead to join our team at National Bank of Kuwait. This is an exciting opportunity for a talented professional to drive our digital transformation strategy, leveraging their expertise in customer experience, marketing, and technology.

Job DescriptionThe Senior CX Software Developer at Viacomms Telecom KSCC plays a vital role in shaping the future of customer experience platforms.Key Responsibilities:Design and develop custom solutions using CX platforms (Genesys, Zendesk Sunshine, Avaya AXP) to enhance customer support processes.Create and enhance CX apps and widgets, integrating them...

Digital Transformation InitiativesThe Head of Digital Transformation role at HealthCare Dynamics Gen. Trading Company W.L.L involves leading the organization through digital transformation initiatives to develop best-in-class digital production and IT strategies that support employees and customers.You will be responsible for developing and implementing a...

We are seeking a Digital Transformation Director to lead our client's digital transformation efforts in the Oil & Gas sector, based in Kuwait. This role requires strong leadership and technical skills to drive change and improve operational efficiency.Key Responsibilities:Develop and implement digital transformation strategies, leveraging technology to...

Recruit 121 Group is currently seeking an experienced SAP S/4 HANA Transformation Lead to spearhead a large-scale business system implementation for a prominent client in the Persian Gulf. This transformative project will require a highly skilled professional to lead the initiative over the next three years.Your Key Responsibilities:Oversee the end-to-end...

About the roleAs a Transformation Analyst reporting to the Chief Transformation Officer (CTO), you will be pivotal in driving transformation initiatives across multiple business functions. Your responsibilities will include gathering and analysing data to identify opportunities for improvement, supporting large-scale transformation projects, and enhancing...

About Ooredoo Kuwait:Ooredoo Kuwait is a leading telecommunications company that offers a wide range of services to its customers. We are currently seeking a highly skilled Business Transformation Director to lead our business transformation initiatives.Key Responsibilities:Develop and execute business transformation strategies.Lead cross-functional teams to...

HealthCare Dynamics Gen. Trading Company W.L.L seeks a Digital Transformation Consultant to lead the successful implementation of Microsoft 365 Copilot across our clients' organizations.About the PositionThis role involves developing and executing tailored digital transformation strategies to facilitate user adoption, manage resistance, and create a...

About UsViacomms Telecom KSCC is a leading provider of telecoms services, dedicated to delivering exceptional customer experiences through innovative technology solutions.We are seeking a skilled Senior CX Software Developer to join our team and contribute to the development of cutting-edge CX platforms.Your Role:Design, develop, and maintain custom...

Job Purpose:Build CX Journey with a human-centric approach, design thinking, and digital customer understanding. Design customer experience strategies and customer journey transformation to deliver unique experiences to acquire new customers and cross-sell, up-sell, and retain existing NBK customers. Monitor, assess, and modify customer experience through...

Job DescriptionJazeera Airways is a leading airline in the Middle East, seeking a highly skilled Digital Transformation Specialist to join its team. As a key member of our Digital Transformation department, you will play a crucial role in ensuring the quality and reliability of our digital platforms by automating testing processes.The ideal candidate will...

Direct message the job poster from National Bank of KuwaitRecruitment Manager at National Bank of KuwaitJob Purpose:Build CX Journey with human centric approach, design thinking and digital customer understanding. Design customer experience strategies and customer journey transformation to delivery unique experiences to acquire new customers and cross-sell,...

Job Description:We are seeking a skilled Technical Account Manager to join our team, responsible for driving the successful adoption of Google Cloud products at leading organizations. This role requires strong technical acumen, customer-facing skills, and experience with cloud infrastructure, program management, enterprise technology implementation, strategy...

Job Title: Senior Manager – Private Banking Strategy & TransformationJob Ref: 25021Job Description:We are partnering with a leading Kuwaiti Private Bank to hire a Senior Manager for a strategic leadership role within the Private Banking division. This position focuses on banking strategy, data-driven decision-making, transformation initiatives, and...

Accelerate Your Cloud Journey with GoogleAbout the RoleWe're seeking a highly skilled Technical Account Manager to join our team. As a TAM, you'll be responsible for leading the implementation journey of Google Cloud at our most critical customers.Your primary goal will be to accelerate customer adoption by providing technical guidance and managing...

About the Role:We are seeking a highly skilled and experienced Digital Transformation Strategist to join our team. In this role, you will be responsible for leading cross-functional teams to strategically integrate digital technologies across an organization, enhancing business processes and driving digital excellence.Key Accountabilities and Activities...

Job Title: Senior Manager – Private Banking Strategy & TransformationDepartment: Private BankingSalary: CompetitiveLocation: KuwaitJob Ref: 25021Job Description:We are partnering with a leading Kuwaiti Private Bank to hire a Senior Manager for a strategic leadership role within the Private Banking division. This position focuses on banking strategy,...

Job Summary:The Digital Transformation Solutions Leader plays a pivotal role in driving business growth through the successful delivery of digital solutions. Reporting to the Senior Leadership Team, this individual will oversee cross-functional projects, ensuring seamless collaboration and effective stakeholder management.About Us:HealthCare Dynamics Gen....

About Us:We are HealthCare Dynamics Gen. Trading Company W.L.L, a leading provider of innovative healthcare solutions. Our mission is to empower every person and organization on the planet to achieve more through technology.We are seeking a highly skilled and motivated individual to join our team as a Customer Success Strategist. The ideal candidate will...