Client Relationship Manager

4 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
About Our Ideal Candidate

We are looking for a talented Client Relationship Manager to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with existing and potential clients.

The ideal candidate will have a strong background in sales, marketing, and customer relationship management, with a proven track record of success in meeting and exceeding sales targets. You will be responsible for developing and executing sales strategies to drive revenue growth, identifying and acquiring new clients through proactive selling, cold calling, and networking.

Key Responsibilities:

  1. Sales Strategy Development: Develop and execute sales strategies to drive revenue growth and meet/exceed sales targets
  2. New Business Development: Identify and acquire new clients through proactive selling, cold calling, and networking
  3. Product Demonstrations: Conduct product demonstrations to showcase software, mobile applications, and websites
  4. Consultative Sales Approach: Provide consultative sales approach to understand client needs and recommend suitable solutions
  5. Negotiation and Closing: Negotiate contracts and close deals with potential clients
  6. Collaboration with Marketing Team: Collaborate with the marketing team to develop and implement compelling sales campaigns
  7. CRM Management: Regularly update CRM system with client interactions, leads, and sales opportunities
  8. Industry Events Participation: Participate in industry events, trade shows, and conferences to promote products and services
  9. Industry Trends and Competitor Analysis: Stay updated with industry trends, market activities, and competitors' offerings
  10. Aftersales Support: Provide after-sales support, maintain client relationships, and seek opportunities for upselling
  11. Sales Reporting and Forecasting: Prepare and present sales reports, forecasts, and pipeline updates to the management
  12. Travel and Client Interaction: Travel to client locations to present proposals, negotiate contracts, and build rapport face-to-face
  13. Customer Feedback and Product Enhancement: Collaborate with the product development team to provide customer feedback for product enhancements
  14. Client Retention and Satisfaction: Work closely with the customer support team to ensure client satisfaction and retention
  15. Sales Collateral Development: Contribute to the development of sales collateral and promotional materials


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