Business Operations Director

2 days ago


Kuwait City, Al Asimah Pakistanisinkuwait Full time

We are seeking a highly skilled Business Operations Director to oversee and manage daily operations of multiple restaurant concepts, ensuring consistency in food quality, service, and customer experience.

Key Responsibilities:

  1. To implement and maintain operational standards and procedures across all outlets.
  2. To manage and optimize staffing, scheduling, and training to ensure high performance and exceptional service.
  3. To monitor and maintain inventory levels, ensuring the availability of fresh ingredients and supplies.
  4. To coordinate with kitchen, front-of-house, and catering teams to ensure efficient operations.
  5. To drive cost control and ensure profitability while maintaining the quality of food and service.
  6. To handle customer feedback, address issues, and ensure customer satisfaction is consistently met.
  7. To work closely with marketing and brand teams to ensure alignment with promotional activities and brand values.
  8. To oversee catering services and ensure high-standard experiences for events and gatherings.

Job Requirements:

  • Degree in Hospitality or related field
  • Minimum 3 years of experience in restaurant operations
  • Excellent leadership and communication skills
  • Ability to work under pressure and meet deadlines


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