
Customer Experience Specialist
4 days ago
Job Title: Customer Experience Specialist
Job Description:
We are seeking a skilled Customer Experience Specialist to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. As a key member of our restaurant staff, you will be responsible for delivering exceptional service to our guests, ensuring every visit is memorable and enjoyable.
Your Key Responsibilities:
- Providing attentive and professional service to guests in our restaurant, lounge, or banquet areas.
- Taking orders, serving food and beverages, and ensuring guest satisfaction.
- Maintaining cleanliness and organization in the dining area.
- Recommending menu items and upselling food and beverage options.
- Following all health, safety, and hygiene standards.
- Collaborating with the kitchen and bar teams to ensure smooth service.
Requirements:
- Previous experience in a hotel or fine-dining restaurant preferred.
- A warm, welcoming personality with excellent communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Compliance with local food handling and alcohol service laws.
- Fluent in the local language; additional languages are a plus.
Our Benefits:
We offer a competitive salary that rewards your hard work, along with a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
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