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2 days ago
Job Summary:
As a senior leader in our B2B Collection team, you will play a critical role in driving business growth and profitability through effective collections management.
Key responsibilities include developing and implementing a comprehensive collections strategy, managing a team of collectors, and collaborating with internal stakeholders to identify opportunities for process improvement.
Key Performance Indicators (KPIs):
- Daily, weekly, and monthly collections targets.
- Average days sales outstanding (DSO).
- Bad debt ratio.
- Customer satisfaction scores.
Qualifications and Requirements:
- Masters' degree in business administration or a related field.
- Minimum 7 years' experience in collections or a related field.
- Proven track record of improving collections performance and driving business growth.
- Excellent leadership and communication skills.
- Strong analytical and problem-solving skills.
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