
Banquet Operations Expert
7 hours ago
**About the Role:
As an Assistant Banquet Manager at Four Seasons Hotel, you will have the opportunity to develop your skills and expertise in banquet operations, working closely with our team of experienced professionals to deliver exceptional service and experiences to our guests.
**Key Responsibilities:*
- Hire, train, motivate, and oversee the Banquet team to deliver exceptional service standards, focusing on teamwork and collaboration.
- Develop and maintain training programs to ensure professionalism and consistency in service delivery, aligning with Four Seasons quality standards.
- Manage staff efficiently, prioritizing tasks and optimizing labor costs, ensuring maximum productivity and efficiency.
- Supervise the care, security, and maintenance of banquet equipment, maintaining high standards of cleanliness and organization, and ensuring seamless event execution.
- Oversee shift supervision, particularly for VIP and high-profile functions, ensuring impeccable service and attention to detail, and communicating effectively with event hosts.
- Prepare payroll, gratuity reports, and banquet checks for financial processing, maintaining accurate records and adhering to company policies, and collaborating with internal departments to guarantee seamless event execution.
- Attend catering and operational meetings to stay aligned with upcoming functions, demonstrating proactive communication and collaboration skills, and upholding safety procedures and responding effectively to hotel emergencies.
- Oversee event setup, service execution, and last-minute adjustments as needed, adapting to changing circumstances with ease and flexibility, and monitoring staff appearance, professionalism, and compliance with Four Seasons quality standards.
- Communicate directly with event hosts to understand their expectations and deliver personalized experiences, exceeding their expectations, and collaborate with purchasing, culinary, stewarding, housekeeping, and third-party vendors to ensure seamless event execution.
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