
Service Excellence Manager
2 days ago
We are seeking a skilled Project Manager to drive service standards and achieve results across our diverse range of brands in the Food Division. As a key member of our team, you will employ a structured approach to gather and analyze data, identify gaps and opportunities, and develop solutions that enhance customer experiences.
Key Responsibilities:
- Gather and analyze data to identify areas for improvement
- Develop and implement solutions to enhance customer experiences
- Maintain high levels of service quality and efficiency
About Us
M.H. Alshaya is a leading international franchise operator with over 70 of the world's most recognized retail brands. Our company operates more than 2,400 stores across 7 divisions: Fashion & Footwear, Food, Health & Beauty, Optics, Pharmacy, Home Furnishings, and Office Supplies.
We have established ourselves as industry leaders through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of our operating divisions and brands is supported by continuous investment in talent and infrastructure.
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