
Department Head
2 days ago
Job Title: Department Head
About the Role:We are seeking a highly skilled Department Head to join our team at Azadea Group.
Key Responsibilities:- Greet customers and ensure they are served by shop staff in a timely manner, adhering to quality and customer service standards.
- Implement company policies and procedures for operational effectiveness.
- Conduct daily department meetings to ensure all activities, objectives, and events are properly understood and communicated.
- Provide on-the-job training, demonstration, and instruction for existing employees to support their development and achieve high performance standards.
- Optimize sales by controlling merchandising of products, ensuring it aligns with brand image and standards.
- Maintain accurate stock levels, manage inventories, and reorder merchandise as needed to ensure adequate stocks and maximum range availability.
- Manage department staff by setting goals, managing performance, developing, and motivating employees to achieve high levels of performance.
- Specific for Multimedia: Plan and prepare team schedules on a weekly basis and submit them to hierarchy.
- Enforce up-selling and cross-selling within the team to maximize sales volume and reach set targets.
- Conduct bi-yearly performance appraisals for department staff.
- Bachelor's Degree.
- 3 years of experience in a managerial role.
- 3 years of experience in retail.
- Strong knowledge and understanding of shop operating procedures.
- Proficiency in MS Office.
- Fluency in English.
- Strong product knowledge across all departments.
- Developing and Motivating Others: level 3.
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