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Luxury Retail Leader

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time
Job Title

Boutique Manager Position

About the Role

This leadership position oversees all operational, client service, and sales functions in a luxury jewelry environment. The ideal candidate embodies elegance, discretion, and deep knowledge of fine jewelry, while upholding the highest level of professionalism.

Key Responsibilities
  • Oversee daily operations, ensuring compliance with brand standards in client experience, hygiene, merchandising, and security.
  • Deliver world-class luxury service by maintaining close relationships with VIP clients and ensuring team members provide an elevated and personalized experience.
  • Lead by example in achieving sales targets, team KPIs, and client retention goals.
  • Train, coach, and develop team members on clienteling, product knowledge, selling techniques, and brand storytelling.
  • Maintain accurate stock levels, inventory controls, and product transfers; coordinate with back-office teams to ensure stock availability.
  • Monitor daily financial operations including sales reconciliation, cash management, and reporting.
  • Handle client feedback and concerns with discretion and elegance.
Required Skills and Qualifications
  • 3–5 years of experience in luxury retail, preferably in fine jewelry, watches, or high-end fashion.
  • Strong background in clienteling, customer relationship management (CRM), and delivering personalized shopping experiences.
  • Deep understanding of jewelry products and materials is an advantage.
  • Fluent in English and Arabic; other languages are a plus.
  • Refined interpersonal and communication skills with a natural ability to engage discerning clientele.
  • Impeccable grooming, professional etiquette, and emotional intelligence.
  • Strong leadership capabilities with a passion for developing talent and fostering team spirit.
  • Results-driven with solid commercial acumen and problem-solving skills.
Additional Information

This is a challenging role that requires exceptional leadership and communication skills. If you are passionate about delivering exceptional client experiences and have a strong background in luxury retail, we encourage you to apply.