Luxury Service Director
14 hours ago
About Precision Hire Solution
As a renowned recruitment agency in the hospitality industry, we pride ourselves on providing expert knowledge and unparalleled access to top talent. Our dedication to understanding the intricacies of hotel operations ensures we connect the right professionals with the right opportunities.
The Grand Hyatt Kuwait is an iconic destination, boasting luxurious accommodations, gourmet dining, and world-class event spaces. We're now seeking a highly experienced Director of Operations to spearhead their operations team.
This pivotal role demands a strategic thinker with a keen eye for detail, a passion for innovation, and a proven ability to drive business growth. If you're a motivated leader looking to take your career to the next level, this exciting opportunity may be your chance to shine.
Main Responsibilities:- Operational Excellence: Develop and implement comprehensive operational strategies, ensuring seamless execution and continuous improvement.
- Team Management: Lead and mentor a high-performing team, fostering a culture of collaboration, innovation, and exceptional service delivery.
- Guest Experience: Deliver outstanding guest experiences, exceeding expectations through attention to detail, creativity, and a genuine passion for hospitality.
- Revenue Growth: Drive revenue growth through strategic pricing, yield management, and innovative revenue-generating initiatives.
- Capital Expenditures: Oversee large-scale projects, ensuring timely completion, minimal disruption, and maximum ROI.
- Financial Acumen: Provide insightful financial analysis and guidance to hotel leaders, supporting informed decision-making and budgetary planning.
- Proven Track Record: A minimum of 5 years' experience in hotel operations, with a strong track record of leadership success and revenue growth.
- Certifications and Education: Hotel/Hospitality degree preferred, with proficiency in MS Office Suite and excellent organizational skills.
- Customer Focus: Passion for delivering exceptional customer experiences, with a commitment to ongoing learning and professional development.
- Collaboration and Communication: Excellent interpersonal and communication skills, with the ability to build effective relationships with stakeholders.
Salary Range: $120,000 - $180,000 per year
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