Airport Services Director

2 weeks ago


Kuwait City, Al Asimah Kuwait Airways Full time
Role Description

The Airport Services Director will lead the efficient OAL Passenger Services function at Kuwait Airport, covering handling passengers for other carriers' flights.

Main Accountabilities:
  1. Ensuring the transit counter and staff have proper procedures/systems in place to facilitate the smooth and efficient movement of connecting passengers.
  2. Reviewing various daily reports to verify the above and check on any inconvenience caused for OAL and rectifying the same.
  3. Overseeing the releasing of other carriers' flights at gate and ramp and ensuring the proper number/level of staff are available for the anticipated flight departures.
  4. Monitoring OAL flight reports on a regular basis and investigating serious or recurring incidents as necessary.

Required Skills and Qualifications:

  • Bachelor's degree in Administration of Science or equivalent.
  • 12 years' experience in passenger service including required training courses.


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