Front Desk Manager

1 week ago


Kuwait City, Al Asimah beBee Careers Full time
About Our Front Desk Manager Role

We're looking for a talented and experienced Front Desk Manager to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing front office operations, and delivering exceptional guest experiences.

Key Responsibilities:
• Manage and coach a team of front office employees to ensure seamless service delivery
• Engage with guests to build personal relationships and address any concerns or complaints
• Conduct regular inspections to maintain high standards of quality and safety
• Assist in preparing budgets and identifying revenue growth opportunities
• Train team members and lead during emergency or crisis situations
• Report to the Director of Rooms and manage a team of front desk employees across multiple specialisms

Requirements:
• Bachelor's degree in Hotel Management or Business Administration (or equivalent)
• 3 years of experience in Front Office/Guest Service, including management experience
• Fluent English language skills; other languages are an asset

What We Offer:
• Competitive salary and benefits package designed to support work-life balance
• Opportunity to work with a diverse team of professionals who share a passion for delivering exceptional service
• A culture of trust, support, and acceptance that values diversity and inclusivity
• Opportunities for professional growth and development within a dynamic organization

This role is ideal for someone who is passionate about delivering memorable guest experiences and is committed to excellence in all aspects of their work. If you have the required skills and qualifications, we encourage you to apply for this exciting opportunity.
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