Lead Retail Operations Manager

1 day ago


Kuwait City, Al Asimah Majid Al Futtaim Full time
Company Overview

Majid Al Futtaim Lifestyle is a regional market leader in creating great moments, spreading happiness and building experiences that stay in our memories for a lifetime.


Job Summary

We are seeking an experienced Store Manager to lead our retail operations team in delivering exceptional customer service, maximizing profitability and maintaining brand image.


Key Responsibilities
  • Ensure highest levels of customer service are delivered by the entire store team at all times
  • Create innovative approaches to attract new customers, expand store traffic and enhance profitability
  • Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock to generate ideas and action plans to increase overall sales

Requirements
  • 4-5 years industry experience with managerial background
  • A proven record of maximizing business performance
  • Thinks Customer: Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded
  • Leads the Way: Understands market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography)

What We Offer

At Majid Al Futtaim, we offer a friendly environment where everyone shares positive vibes and is excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.



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