Retail Manager

16 hours ago


Kuwait City, Al Asimah Future Careers Middle East Full time

Future Careers Middle East

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We are proud to represent a top-rated ladies' salon in Kuwait, dedicated to delivering exceptional customer experiences. As a Branch Manager, you will join a dynamic team focused on exceeding client expectations.

Job Summary

This role involves overseeing branch operations, developing business strategies, and maintaining high standards of customer service. The ideal candidate will have 3-5 years of experience in managing a beauty salon, spa, or similar environment, with a proven track record of driving revenue growth and improving client retention.

Responsibilities

  • Operations Management: Oversee scheduling, inventory, and hygiene standards.
  • Business Strategy: Develop and implement plans to increase revenue and improve client satisfaction.
  • Performance Monitoring: Track metrics, ensure staff meet objectives, and provide constructive feedback.
  • Communication: Collaborate with senior management to share insights and ideas.
  • Client Service: Maintain a professional and luxurious environment for clients.

Requirements

  • Bachelor's degree in Business, Hospitality, or related field (desirable).
  • Certification in beauty, cosmetology, or spa management is an advantage.
  • 3-5 years of experience managing a beauty salon, spa, or similar customer-facing environment.
  • Strong leadership skills, excellent communication, and a proactive approach.


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