Fashion Retail Operations Lead

2 days ago


Kuwait City, Al Asimah Quantum Search Full time

Key Responsibilities

  • Lead multiple stores in Kuwait, driving sales growth and excellence in customer service.
  • Recruit, train, and develop store managers, supporting them in achieving their goals and targets.
  • Develop and implement annual budgets and store targets, ensuring alignment with company objectives.
  • Collaborate with marketing to create impactful promotional activities and marketing campaigns based on seasonality.
  • Manage store performance, including sales against budgets, wages, and expenses.
  • Oversee merchandising, store standards, customer service, and store design layout.
  • Regularly report to head office on store performance, issues, and solutions.
  • Conduct regular store visits and coaching sessions to drive exceptional customer service experiences.

Requirements

  • Minimum 4 years of experience in area management or retail operations management, preferably in fashion, cosmetics, footwear, or department stores with well-recognized brands.
  • Proven track record of managing multiple store locations, with excellent results in achieving targets.
  • Strong understanding of Middle East retailing, with a preference for Arabic/English speakers.
  • Excellent work ethic, strong leadership qualities, and a focused team player are critical attributes.
  • Strong people management, fiscal, and budget preparation skills, with proficiency in Excel and Word.
  • Ability to work effectively in a multicultural team and appreciate diverse cultures and values.

What We Offer

Excellent salary and bonus structure, plus expat benefits, are offered to attract top talent.



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