
Fashion Retail Operations Lead
2 days ago
Key Responsibilities
- Lead multiple stores in Kuwait, driving sales growth and excellence in customer service.
- Recruit, train, and develop store managers, supporting them in achieving their goals and targets.
- Develop and implement annual budgets and store targets, ensuring alignment with company objectives.
- Collaborate with marketing to create impactful promotional activities and marketing campaigns based on seasonality.
- Manage store performance, including sales against budgets, wages, and expenses.
- Oversee merchandising, store standards, customer service, and store design layout.
- Regularly report to head office on store performance, issues, and solutions.
- Conduct regular store visits and coaching sessions to drive exceptional customer service experiences.
Requirements
- Minimum 4 years of experience in area management or retail operations management, preferably in fashion, cosmetics, footwear, or department stores with well-recognized brands.
- Proven track record of managing multiple store locations, with excellent results in achieving targets.
- Strong understanding of Middle East retailing, with a preference for Arabic/English speakers.
- Excellent work ethic, strong leadership qualities, and a focused team player are critical attributes.
- Strong people management, fiscal, and budget preparation skills, with proficiency in Excel and Word.
- Ability to work effectively in a multicultural team and appreciate diverse cultures and values.
What We Offer
Excellent salary and bonus structure, plus expat benefits, are offered to attract top talent.
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