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Customer Experience Sales Professional
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The purpose of this role is to maximise sales and market share of assigned pharmaceutical products in a designated area by conducting promotions in line with company strategy, rules and local regulations.
To achieve success, it is critical that the Medical Representative:
- Promote assigned products.
- Conduct regular visits of pharmacies to monitor product availability and movement.
- Introduce new products.
- Use sales techniques and operational tools in order to achieve sales objectives and constantly seek to improve selling skills and knowledge.
The key results/accountabilities of this role include:
- Supplying quality medical information to different healthcare professionals in compliance with professional ethics and company image, rules and regulations.
- Identifying customers and managing sales promotion of assigned products to target doctors to achieve monthly, quarterly and annual targets in line with company strategy.
- Developing weekly and monthly visit plans in consultation with the line manager and in compliance with Sanofi internal sales systems and procedures.
- Maintaining and updating product and competition knowledge in order to create a good professional image and build good relationships with trade personnel.
- Identifying and establishing new business opportunities.
- Updating all required information on doctor cards and lists.
- Implementing ongoing targeting and profiling of customers in order to increase sales.
- Communicating regularly with key opinion leaders, getting market feedback and reporting any relevant information to the line manager in line with company procedures and best practice.
- Supporting the District Manager with the knowledge transfer to new hires in order to familiarise them with product knowledge, medical information, territory coverage and reporting system.
- Implementing territory coverage plan (number of sales calls and visit frequency).
- Maintaining Compliance.
