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Sales Professional, Customer Experience Expert
3 weeks ago
Sell Ooredoo products and services to customers, ensuring their satisfaction and loyalty.
Meet sales targets for Ooredoo products and services as set by the manager.
The Sales Professional is responsible for providing excellent customer service and support. This includes handling cash transactions, collecting daily reports, and processing collection reports accurately.
Key responsibilities include:
- Contribute to department communication through regular meetings, events, and reports.
- Share knowledge and expertise with colleagues.
- Maintain inventory levels and ensure sufficient stock at the store.
- Provide high-quality customer service standards.
- Upsell and promote digital platforms and services.
- Apply the Super-agent approach to offer customers a one-stop shop experience.
- Meet work regulations and standards.
- Achieve high customer feedback through written reports.
Requirements include:
- Diploma in business or a related field.
- Strong customer service orientation and communication skills.
- Fluency in English and Arabic.
- Ability to maintain confidentiality.
This role requires a strong understanding of sales techniques, customer behavior, and effective communication methods. The ideal candidate will be able to build strong relationships with customers, meet sales targets, and contribute to a positive team environment.
