Customer Experience Leader
1 week ago
This is an exceptional opportunity for a highly motivated and experienced professional to join our team as a Sales and Service Manager. In this role, you will be responsible for leading a team of sales associates, driving sales growth, and delivering exceptional customer experiences.
You will work closely with the HR department to identify, attract, and onboard top-tier professionals who align with our client-centric vision. Your focus will be on developing and implementing coaching activities to foster team growth and development.
To succeed in this role, you must have experience managing large teams, with a proven ability to influence and drive results. Strong understanding of P&L and ability to make decisions that drive profitability is essential.
The ideal candidate will possess a collaborative and omnichannel mindset, with the ability to set guidelines and drive process efficiency. If you are a results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Lead a team of sales associates, driving sales growth and delivering exceptional customer experiences.
- Develop and implement coaching activities to foster team growth and development.
- Collaborate closely with the HR department to identify, attract, and onboard top-tier professionals.
- Implement and manage effective CRM strategies to build and maintain long-lasting customer relationships.
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