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Sales and Customer Experience Manager
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We are seeking a highly motivated and experienced Senior Sales Advisor to join our team. As a Senior Sales Advisor, you will be responsible for promoting the corporate image, enhancing store turnover, and ensuring customer satisfaction and loyalty.
The ideal candidate will have zero to two years of experience in a similar role and possess excellent communication and sales skills. Fluency in English is required, with Arabic being an added advantage.
You will work closely with the store manager to achieve both quantitative and qualitative objectives for the division and the store. Your primary responsibility will be to ensure consistent after-sales service following company standards to uphold customer satisfaction and loyalty.
Key Responsibilities- Provide exceptional customer service and ensure customer satisfaction through effective problem-solving and conflict resolution.
- Manage overall store operations to ensure optimal customer satisfaction and alignment with brand style and quality standards.
- Leverage product knowledge and experience to support store managers during training of new staff.
- Maintain awareness of assigned product stock counts in the warehouse to optimize sales.
- High school degree.
- Zero to two years of experience in a similar role.
- Fluency in English.
- Proficiency in MS Office.
