Higher Education Development Specialist

2 days ago

Kuwait City, Al Asimah QS Quacquarelli Symonds Full time

About Us

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QS Quacquarelli Symonds is a world leader in higher education services, analytics, insights, and intelligence. Our impact and influence have grown significantly since our launch in 1990. We work with over 2,000 of the world's leading higher education institutions, more than 12,000 employers, and governments seeking change and socioeconomic development through higher education.

We are behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings reach hundreds of millions, shaping decisions and guiding futures. With every talented new hire, business acquisition, and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide.

About the Role

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The successful candidate will be a proven self-starter with the ability to work across multiple channels to support student enrolments to QS partner institutions. The role will focus on building the multi-channel strategy and execution for international student enrolments across MENA as we grow this new division of QS.

This role requires being equally comfortable working with students, parents, B2B partners, college counsellors, institutional partners, and a wide range of QS team members. Most importantly, the successful candidate will believe in our mission of enabling motivated students to access the best education options around the world.

Main Responsibilities

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  • Working directly with qualified students and parents to provide expert guidance and counselling support">
  • Supporting QS online or offline events in the region">
  • Proactively source high quality education agency partners across MENA to become QS higher education partners in the region">
  • Proactively source, onboard, and train high school, language schools, college counsellors, and other local education partners">
  • Identify select highly qualified and professional educational agencies to explore deeper partnership opportunities with QS">
  • Work across our global team to provide best practices, training, and destination specific knowledge">
  • Deliver in-person and online presentations for students, parents, recruitment partners, and counsellors">
  • Ensure terms of contracts are clearly defined and adhered to">
  • Work across teams to respond to program and school inquiries as well as requests from our B2B and school partners">
  • Maintain up-to-date records of program requirements, scholarships, and deadlines with the QS regional admission teams">
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Requirements

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To succeed in this role, you will need:

Demonstrated success in sales and customer service within the international higher education sector.

Expertise in institutions, admissions requirements, and visa processes for major study destinations (USA, Canada, UK, EU, Australia).

Experience working with an educational agency and/or international institutions as a representative is a plus.

Experience prospecting and qualifying student inquiries using local knowledge.

Experience delivering high levels of customer service to B2B partners and families.

Knowledge of the international education industry, local high school networks, local universities, and education agents in your territory.

You should also possess technical skills and qualifications such as working knowledge of spreadsheets, Microsoft Word, PowerPoint, and Outlook, experience working with a CRM (Hubspot, Salesforce, etc.), and ability to work across cultures and languages. Additionally, you will need advanced English skills and fluency in Arabic.

About Working at QS

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We take investing in our people very seriously. Outside of the standard benefits, we offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset.

Some of the benefits include a free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation, a focus on welfare led by our global wellness team, mental health first aiders globally, access to diversity and inclusion initiatives and groups, strong recognition and reward programs, support for volunteering and study leave, a free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips, options to join our outstanding global Mentorship programme, and more.

Join Our Community

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As a member of our community, you'll have the opportunity to make a meaningful impact in the education space and contribute to our mission of empowering motivated students to access the best education options around the world.

With every talented new hire, business acquisition, and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide.

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