Customer Service Representative

21 hours ago


Kuwait City, Al Asimah Aquatots swim schools Full time

At Aqua-Tots Swim Schools, we are seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our front desk staff, you will play a vital role in ensuring exceptional customer experiences from the moment they walk through our doors.

Your responsibilities will include:

  • Greeting customers with a warm smile and welcoming demeanor
  • Communicating effectively with potential and existing customers, addressing their needs and concerns in a timely manner
  • BUILDING RELATIONSHIPS WITH FAMILIES BY PROVIDING OUTSTANDING CUSTOMER SERVICE
  • Handling customer complaints professionally and efficiently, aiming for a win-win outcome
  • Reporting unresolved issues to management for prompt attention
  • Leading by example, demonstrating the customer-focused principle in every interaction
  • Upholding our Aqua-Tots Swim Schools Core Values, ensuring alignment with our brand promise
  • Implementing our systems of procedures for front desk staff, maintaining accuracy and efficiency
  • Selling swimming lessons, birthday parties, and related merchandise to customers
  • Answering phones with our custom greeting, providing information about our facility, programs, and services
  • Giving facility tours to new and existing customers, showcasing our amenities and facilities
  • Registering new and existing customers, handling absences and schedule makeups
  • Preparing welcome packets for new customers, processing registration fees and tuition payments
  • Obtaining and verifying paperwork from new families on the first day of lessons
  • Communicating absence and makeup information to instructors during your shift
  • Filling out certificates of completion for graduates, taking photos with Ollie the Otter
  • Ensuring facility safety and cleanliness, adhering to protocols and procedures
  • Opening or closing the facility as scheduled, performing tasks outlined on the daily shift checklist


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    We are seeking a highly skilled Customer Service Representative to join our team at HealthCare Dynamics Gen. Trading Company W.L.L. This role will play a crucial part in ensuring smooth order processing and dispatch operations.Key Responsibilities:Respond to customer inquiries via calls, addressing their concerns and resolving issues in a timely...


  • Kuwait City, Al Asimah AL AHLI BANK OF KUWAIT Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at AL AHLI BANK OF KUWAIT. In this role, you will be responsible for delivering exceptional customer service by addressing inquiries and resolving issues related to banking services.Key ResponsibilitiesInbound Calls: Handle inbound calls promptly and...


  • Kuwait City, Al Asimah Al Futtaim Private Company (LLC) Full time

    The Customer Service Representative is responsible for driving sales and delivering exceptional customer experiences. This role involves various operational duties assigned by the store management team, including maintaining store standards and cleanliness.Responsibilities:Maintain a clean and organized environment in accordance with store...


  • Kuwait City, Al Asimah ERMG - Entrepreneur Restaurant Management Group Full time

    About the PositionWe are seeking a highly skilled Customer Service Representative to join our team at ERMG - Entrepreneur Restaurant Management Group. In this role, you will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.The ideal candidate will have excellent communication skills, be able to...


  • Kuwait City, Al Asimah Jazeera Airways Full time

    Customer Service Representative Kuwait AirlinesJazeera Airways seeks highly motivated individuals to fill the role of Customer Service Representative in Kuwait. This is a fantastic opportunity to develop your skills and advance your career in the aviation industry.About Jazeera AirwaysAt Jazeera Airways, we pride ourselves on delivering exceptional customer...


  • Kuwait City, Al Asimah Zain Full time

    About the RoleYou will serve as the first point of contact between Zain and our loyal customers, providing exceptional service in a professional manner that reflects our Zain values and mission.Your responsibilities will include but not be limited to:Handling a high volume of inbound calls and greeting customers with a courteous and friendly tone.Assessing...


  • Kuwait City, Al Asimah Azadea Full time

    Azadea Group is a premier lifestyle retail company that offers a unique opportunity to join a dynamic team.Job Summary:We are seeking a skilled and enthusiastic Sales Associate to join our team and contribute to our success.About Us:Azadea Group has a strong presence in the Middle East and Africa, operating over 40 leading international franchise...


  • Kuwait City, Al Asimah Client of Alert HR Solutions Full time

    Your salary is a tax-free, all-inclusive remuneration package. You will have a direct and permanent employment with our client for either 2 or 3 years. They offer 30 days of annual paid leave and annual study leave depending on your position. Your salary can be increased by their commission scheme if applicable. They cover healthcare insurance or treatment...

  • Operations Supervisor

    21 hours ago


    Kuwait City, Al Asimah Client of Alert HR Solutions Full time

    We offer an all-inclusive remuneration package that includes a tax-free salary, direct employment for 2-3 years, 30 days of annual paid leave, and annual study leave based on your position. Our client covers healthcare insurance or treatment and provides a medical malpractice insurance, along with other benefits as per company policy.To succeed in this role,...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    HealthCare Dynamics Gen. Trading Company W.L.L is seeking a highly motivated Sales and Service Representative to join our team in Kuwait City. This is an exciting opportunity for a dynamic individual with exceptional customer service skills to make a real impact in the food and beverage industry.In this role, you will be responsible for interacting with...


  • Kuwait City, Al Asimah Al Tayer Group Full time

    Job DescriptionAl Tayer Group is a leading luxury retailer in the Middle East, representing renowned brands in fashion, jewellery, home, and department store categories.We are currently seeking an experienced Online Coordinator to join our team, supporting our e-commerce operations and ensuring seamless customer experiences.Key responsibilities...


  • Kuwait City, Al Asimah Agility Full time

    About UsAt Agility, we're committed to pushing boundaries and redefining the standards of customer service. Our mission is simple yet profound: to deliver extraordinary experiences that leave a lasting impression on our clients.Job BriefThis is an exciting opportunity to join a forward-thinking organization that values innovation, teamwork, and client...


  • Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

    About Our TeamWe believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.ResponsibilitiesSupports the smooth operation of the front desk area, ensuring seamless communication with guests and...


  • Kuwait City, Al Asimah DHL Germany Full time

    We are looking for a highly motivated Express Delivery Representative to join our team in Kuwait. As a representative, you will play a critical role in providing excellent customer service and ensuring the smooth operation of our express delivery services.Your key responsibilities will include:Answering customer calls and inquiriesActioning customers'...


  • Kuwait City, Al Asimah SmartPet Full time

    SmartPet is seeking an experienced professional to fill the role of Customer Support Director.Job DescriptionThe ideal candidate will have a strong background in customer service and leadership, with a proven track record of successfully managing teams and driving business results.As a key member of our management team, the Customer Support Director will be...


  • Kuwait City, Al Asimah DHL Germany Full time

    DHL Express is seeking a highly skilled Customer Service Expert to join its team in Kuwait. In this role, you will be responsible for providing excellent customer service and ensuring the smooth operation of our express delivery services.Your key responsibilities will include:Providing a high level of customer service and professionalismEnsuring customers'...


  • Kuwait City, Al Asimah United Service Organization Full time

    If you are passionate about making a positive impact on the lives of those who sacrifice so much for our country, then you've come to the right place. Our team is comprised of dedicated professionals who share a common commitment to serving our military community. Here at the USO, you'll have the opportunity to contribute to a meaningful cause and work...


  • Kuwait City, Al Asimah Riders Delivery Full time

    Riders Delivery in Kuwait City seeks to hire a highly skilled Customer Service Associate to join their retail team.Job Overview:This role involves providing exceptional customer service, ensuring a positive shopping experience for all customers.Key Responsibilities:Assist customers with inquiries and provide product information, promoting our services and...


  • Kuwait City, Al Asimah Ooredoo Full time

    Job DescriptionWe are seeking a highly skilled Corporate Customer Support Expert to join our team. In this role, you will be responsible for providing exceptional customer service to our corporate customers and ensuring their needs are met and exceeded.Key Responsibilities:Provide post-sales account management services for all corporate customers, including...


  • Kuwait City, Al Asimah SmartPet Full time

    At SmartPet, we are looking for a seasoned professional to lead our customer service team as a Service Delivery Head.Job SummaryThe ideal candidate will possess strong leadership abilities, effective communication skills, and the ability to adapt to changing environments.As a key member of our management team, the Service Delivery Head will oversee a team of...