
Customer Experience Head
7 days ago
LVMH is a world-leading luxury goods company that operates in over 70 countries around the world. Our portfolio includes some of the most prestigious brands in the industry, such as Sephora, Louis Vuitton, and Moët Hennessy.
Job Summary:We are seeking a highly motivated and experienced Customer Experience Head to join our team. As a Customer Experience Head, you will be responsible for driving customer experience, improving sales, and leading a team of sales professionals.
Main Responsibilities:- Develop and implement store and area plans to maximise sales and performance.
- Create and follow up on people development plans in partnership with training and education.
- Maintain leadership roles and headcount through succession planning and recruitment.
- Lead by example in driving service culture, observing customer service levels, and reviewing customer reports.
- You have a Degree in Business or Administration.
- You have experience in Customer Experience.
- You have knowledge and experience in sales, service, and commercial environments focusing on conversion and average basket.
- You are up-to-date on beauty industry trends and latest products.
- You are proficient in Microsoft Office, with expertise in PowerPoint and Excel.
- Leadership and transversal management skills.
- Commercial background and ME market awareness.
- Excellent communication skills.
- Flexibility, adaptability, and creativity.
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Head of Customer Experience
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Customer Experience Manager
6 days ago
Kuwait City, Al Asimah Ooredoo Full timeAbout Us">Ooredoo is a dynamic telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.">Our culture and DNA are at the heart of everything we do. We are a diverse and inclusive global family, united by a shared...
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Customer Experience Specialist
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Kuwait City, Al Asimah Ooredoo Full timeJob Overview:Ooredoo is seeking a highly motivated and experienced professional to fill this critical role.Purpose:The primary objective of this role is to sell Ooredoo services, upgrade rate plans, and influence non-Ooredoo customers with new sales offers.Key Responsibilities:Sales:Develop and execute sales strategies to achieve sales targets.Closing deals...
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Customer Experience Leader
7 days ago
Kuwait City, Al Asimah Ooredoo Full timeAbout Ooredoo KuwaitWe are a leading telecommunications company in Kuwait, dedicated to delivering exceptional customer experiences. As a key player in the region's digital transformation, we're seeking a skilled Customer Experience Manager to drive our customer experience agenda and implement a consistent and delightful experience across all touch...
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Customer Experience Professional
7 days ago
Kuwait City, Al Asimah Ooredoo Full timeOoredoo Kuwait seeks a skilled Customer Experience Manager to drive the customer experience agenda and implement a consistent and delightful experience across all touch points.The successful candidate will be accountable for differentiating Ooredoo Kuwait's experience from reference competitors on ease, simplicity, and uniqueness of experience.Key...
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Customer Experience Specialist
3 days ago
Kuwait City, Al Asimah PRETTY BALLERINAS Full timeJob SummaryAt PRETTY BALLERINAS, we are seeking a Customer Experience Specialist to join our team.As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key responsibilities include:Providing exceptional customer service by addressing inquiries and...
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Customer Experience Director
7 days ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeCustomer Experience Director:We are seeking a customer experience director to oversee daily operations of multiple restaurant concepts in Kuwait City.Main Responsibilities:Ensure consistency in food quality, service, and customer experience across all outlets.Develop and maintain operational standards that meet high standards of quality and efficiency.Manage...
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Customer Experience Specialist
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Kuwait City, Al Asimah Automated Services Network Co. Full timeJob OverviewAutomated Services Network Co. is seeking a highly skilled and experienced Customer Support Officer to join our team in Kuwait City. As a Customer Support Officer, you will be responsible for engaging with customers through various channels in a timely and effective way, delivering quality customer experiences that ensure customers'...
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Customer Experience Strategist
7 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeJob Overview:RTC1 Recruitment Services seeks a highly skilled Customer Experience Strategist to join our team. The successful candidate will be responsible for developing and executing CRM strategies to enhance customer retention, engagement, and acquisition across unique restaurant concepts.Key Responsibilities:Design and implement CRM strategies to...
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Customer Experience Innovator
7 days ago
Kuwait City, Al Asimah ABYAT Full timeKey ResponsibilitiesStrategic Leadership:Develop and implement a comprehensive omni channel strategy that aligns with our business goals, staying ahead of market trends and competitors.Identify opportunities to innovate and enhance the customer experience through integrated online, in-store, mobile, and social media channels.Establish and monitor key...
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Customer Experience Specialist
4 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeWe are looking for a skilled Customer Experience Specialist to deliver exceptional customer service and support to our customers.This role is responsible for monitoring and managing orders placed through Bleems, ensuring a smooth process from placement to completion.Key responsibilities include:Responding to customer inquiries and resolving issues in a...
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Customer Experience Manager
7 days ago
Kuwait City, Al Asimah Chalhoub Group Full timeAre you a highly motivated and results-driven individual looking to make a meaningful impact in the luxury retail industry? We are seeking a Customer Experience Manager to join our team at Chalhoub Group, where we are dedicated to delivering exceptional luxury experiences across the Middle East.In this role, you will be responsible for driving sales growth,...
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Customer Experience Manager
7 days ago
Kuwait City, Al Asimah MNASATI Full timeMnasati helps businesses succeed through personalized communication and sales growth.Job SummaryThis role is responsible for delivering sales consulting services, ensuring customer satisfaction, and building strong customer relationships in Kuwait City.Key Performance IndicatorsDrive business growth through sales consultingImprove customer satisfaction and...
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Customer Experience Advocate
7 days ago
Kuwait City, Al Asimah Damas Jewellery Full timeJob DescriptionDamas Jewellery is seeking a Customer Experience Advocate to join our team in Kuwait.The ideal candidate will have excellent communication skills and extensive product knowledge, with a proven ability to build strong customer relationships and achieve sales targets.Key Responsibilities:Provide exceptional customer service and promote our...
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Customer Experience Leader
7 days ago
Kuwait City, Al Asimah SOS HR Solutions Full timeSOS HR Solutions is committed to providing exceptional customer experiences, and we are seeking a highly skilled and motivated individual to join our team as a Customer Experience Leader.Main ResponsibilitiesCultivate a positive work environment that fosters collaboration and growth among team members.Develop and implement strategies to enhance customer...
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Customer Experience Manager
3 days ago
Kuwait City, Al Asimah RTC1 Recruitment Services Full timeAbout the Role:We are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our restaurant group, you will be responsible for developing and executing CRM and loyalty strategies to enhance customer retention, engagement, and acquisition across diverse restaurant concepts.Key Responsibilities:Design and manage innovative...
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Customer Experience Specialist
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeAbout CXGOur mission is to help premium and luxury brands turn transactional moments into meaningful relationships and emotional experiences.Our ExpertiseWe have a network of over 170 customer experience experts across 70 countries, evaluating delivered experiences and developing programs that foster a strong experience and business culture.Job DescriptionAs...
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Customer Experience Leader
6 days ago
Kuwait City, Al Asimah Chalhoub Group Full timeThe RoleMain Responsibilities:Develop and implement strategies to drive business growth and improve customer satisfaction.Lead and motivate a high-performing team to achieve sales targets and exceed customer expectations.Collaborate with cross-functional teams to optimize store operations and enhance the overall shopping experience.Requirements:Proven track...
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Customer Experience Manager
7 days ago
Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full timeJob Title: CRM and Loyalty ManagerWe are seeking an experienced professional to lead our customer relationship management (CRM) and loyalty program initiatives.About Our Client:A well-established restaurant group in the Middle East operates unique dining concepts across the region, offering competitive benefits and a dynamic work environment.Job...
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Customer Experience Advocate
2 days ago
Kuwait City, Al Asimah Bleems Full timeJob OverviewWe are looking for a skilled professional to join our team at Bleems as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment, where you will be responsible for actively monitoring and managing orders placed through our platform.As a key member of our support team, you will play a crucial role in...