Customer Relationship Specialist

6 days ago


Kuwait City, Al Asimah Refrigeration Industries And Storage Co. Full time
About the Role

We are seeking a skilled Customer Relationship Specialist to join our team at Refrigeration Industries And Storage Co. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and have a proven track record of delivering exceptional customer service.

Key Responsibilities
  • Manage inbound and outbound calls to resolve customer queries and concerns in a timely manner
  • Analyze customer requirements and provide personalized solutions or information
  • Upsell and cross-sell products by effectively communicating their benefits and features
  • BUILD SUSTAINABLE RELATIONSHIPS WITH CUSTOMERS BY PROVIDING EXCELLENT SERVICE AND RESOLVING ISSUES IN A TIMELY MANNER
  • Maintain accurate records of all customer interactions
Requirements
  • Fresh graduates welcomed with a proven track record of handling similar duties and responsibilities
  • Strong phone and verbal communication skills
  • Able to multitask and prioritize tasks effectively
  • Proficient in using modern communication tools and software for facilitating routine processes
What We Offer
  • $60,000 - $80,000 per annum based on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

As a Customer Relationship Specialist at Refrigeration Industries And Storage Co., you will have the opportunity to work with a talented team, develop your skills, and grow your career in a dynamic industry.



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