Customer Support Representative

4 days ago


Kuwait City, Al Asimah StriveNest Full time

StriveNest is seeking a skilled Customer Support Specialist to deliver exceptional service to our customers. As a key member of our team, you will serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat.

You will address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. You will also troubleshoot technical issues and guide customers through product features and functionalities.

In addition, you will process orders, returns, and refunds accurately and in accordance with company policies and procedures. Maintaining thorough and accurate records of customer interactions and transactions in our CRM system is crucial to your success.

We are looking for an individual with a strong track record of delivering exceptional customer experiences. If you have a proven experience in customer service or a related field, with excellent communication skills, both verbal and written, this may be the perfect opportunity for you.

We offer a competitive salary of $45,000 per year, flexible work schedule, and the opportunity to work remotely from anywhere in the world. Our supportive team environment values your contributions and provides ongoing training and professional development opportunities.



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