Customer Service Specialist
20 hours ago
As a Customer Service Specialist - Social Media Response at Alghanim Industries, you will play a vital role in providing our customers with exceptional experiences across various social media channels.
Your Key Responsibilities:
• Engage with customers through social media platforms (Instagram, Facebook, Twitter, Live Chat, WhatsApp) to address their queries and concerns professionally and promptly.
• Understand customer inquiries by asking relevant questions based on established guidelines and resolve issues efficiently.
• Effectively manage complaints from dissatisfied or frustrated customers, aiming to resolve them quickly and escalate unresolved matters as necessary.
• Proactively prevent ticket escalation by resolving concerns immediately, ensuring seamless customer interactions.
• Collaborate with internal departments to resolve customer issues expeditiously, maintaining open communication and transparency throughout the process.
Candidate Requirements:
• Possess outstanding communication skills to craft compelling responses and engage effectively with diverse audiences.
• Demonstrate proficiency in electronic devices and related technologies, facilitating efficient issue resolution.
• Showcase a minimum of one year of experience in call center, customer care, customer service, or telesales roles, highlighting your ability to handle customer-facing tasks adeptly.
• Be proficient in Microsoft Office, enhancing your overall productivity and efficiency in the workplace.
• Possess excellent language skills in both English and Arabic (spoken and written), allowing for effective communication with customers across different languages and cultures.
Estimated Salary:
Based on industry standards, market conditions, and location factors, we estimate the salary for this role to be around KD 800 – 1,200 per month, commensurate with qualifications and experience.
-
Customer Service and Credit Solutions Specialist
2 weeks ago
Kuwait City, Al Asimah Alghanim Industries Full timeAbout the RoleWe are seeking a highly motivated Customer Service and Credit Solutions Specialist to join our team at Alghanim Industries.
-
Kuwait City, Al Asimah SupportFinity™ Full timeJob SummaryWe are seeking a highly skilled Customer Service and Administrative Support Specialist to join our team at SupportFinity™.Key Responsibilities:Administrative Support: Provide timely and efficient administrative support to teams, including calendar management, scheduling appointments, and correspondence.Customer Service: Deliver exceptional...
-
Customer Service Representative
5 days ago
Kuwait City, Al Asimah StriveNest Full timeWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at StriveNest. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Serve as the primary point of contact for customers, responding to inquiries, concerns, and feedback in a timely and...
-
Customer Service Liaison
4 weeks ago
Kuwait City, Al Asimah StriveNest Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at StriveNest. As a key member of our customer success team, you will be responsible for providing timely and professional assistance to our customers through various channels, including phone, email, and live chat.Key Responsibilities:Address customer inquiries, concerns, and...
-
Customer Service Liaison Specialist
1 week ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeJob DescriptionA customer service officer is needed to interact with customers via phone, email, chat, and in-person, providing timely and accurate information, identifying and analyzing issues, and offering solutions. Key responsibilities include developing product knowledge, promoting new products, and prioritizing customer inquiries.Key...
-
Senior Customer Support Specialist
2 weeks ago
Kuwait City, Al Asimah Doroob Full timeJob Overview: At Doroob, we are seeking a highly skilled and experienced Senior Customer Support Specialist to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.
-
Vehicles Service Specialist
2 weeks ago
Kuwait City, Al Asimah Alghanim Industries Full timeAt Alghanim Industries, we are looking for a highly skilled and experienced Vehicles Service Specialist to join our team.About the RoleThe successful candidate will be responsible for carrying out effective and efficient repair and maintenance of customer vehicles following approved manufacturers' repair techniques.This is a challenging role that requires...
-
Customer Service Professional
1 month ago
Kuwait City, Al Asimah Al Ahli Bank of Kuwait Full timeThe Customer Service Representative role at Al Ahli Bank of Kuwait is a pivotal position that requires delivering high-quality service to customers through the provision of banking services.Key Responsibilities:Customer Enquiries: Respond to customer inquiries and provide customer service and supportSales Opportunities: Identify sales opportunities and pass...
-
Customer Service Representative
1 month ago
Kuwait City, Al Asimah Al Ahli Bank of Kuwait Full timeJob SummaryWe are seeking a highly skilled and motivated Inbound Agent to join our team at Al Ahli Bank of Kuwait. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by addressing inquiries, ensuring satisfaction, and promoting banking products during customer interactions.Key ResponsibilitiesCustomer...
-
Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Doroob Full timeJob Summary: We are seeking a skilled Customer Service Representative to join our Doroob team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handle Customer Inquiries: Respond to customer inquiries in a timely and professional manner, ensuring that all customer...
-
Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Doroob Full timeKey Responsibilities:As a Customer Service Representative at Doroob, you will be handling incoming calls at the call center, maintaining high standards of etiquette and professionalism. You will analyze each call to understand customer needs and take necessary actions accordingly. Additionally, you will be responsible for responding to customer emails in a...
-
Customer Service Representative
4 days ago
Kuwait City, Al Asimah KFC Restaurant Company Full timeAbout KFC Restaurant Company">KFC Restaurant Company is a renowned fast-food chain that values exceptional customer service. We are seeking a highly motivated and skilled Customer Service Representative to join our team in Los Angeles, USA.">About the Role">This position offers an excellent opportunity for individuals to develop their skills in...
-
Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeWe are seeking a highly motivated customer service professional to become a key member of our Kuwait-based team at Pakistanisinkuwait.Key ResponsibilitiesAs a customer service officer, you will be responsible for interacting with customers through various channels, including phone, email, chat, and in-person. You will provide timely and accurate information...
-
Customer Service Liaison
3 weeks ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeAbout the Role:Pakistanisinkuwait is seeking a highly skilled Customer Service Officer to join our team. As a key member of our support services, you will play a vital role in ensuring timely and accurate information is provided to customers via various channels.Main Responsibilities:Develop and maintain product knowledge to provide expert advice to...
-
Technical Support Specialist
3 weeks ago
Kuwait City, Al Asimah Link International Placement Service Full timeJob Summary: We are seeking a skilled Technical Support Specialist to assist in preparing material requirements for overhauls and surveys. The chosen candidate will also support the preparation of AFEs, SPAs, budget proposals, and update project status reports. Additionally, they will assist in preparing daily, weekly, and monthly reports. The ideal...
-
Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Doroob Full timeKey Responsibilities:• Provide exceptional customer service via phone, ensuring a professional and courteous experience for all clients.• Analyze customer needs and respond accordingly, taking necessary actions to resolve issues and meet expectations.• Promote COMPANY services and products, offering competitive rates and information to customers.•...
-
Janitorial Services Specialist
4 weeks ago
Kuwait City, Al Asimah Work Corp Full timeAbout the Role:Work Corp is seeking a detail-oriented Janitorial Services Specialist to join our team in Kuwait. As a key member of our facilities maintenance team, you will be responsible for ensuring our facilities meet the highest standards of cleanliness and organization.Key Responsibilities:Dust and polish furniture and fixturesMop and vacuum floors and...
-
Customer Service Liaison
4 weeks ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timeCustomer Service RoleInteract with customers through various channels, including phone, email, chat, and in-person.Provide timely and accurate information to customers' inquiries and concerns.Identify and analyze customer issues, offering effective solutions and alternatives.Understand the company's products or services to provide information about new...
-
Customer Service Representative
1 week ago
Kuwait City, Al Asimah KFC Restaurant Company Full timeKFC Restaurant Company is seeking a highly motivated and skilled Cashier to join our team. This role offers an excellent opportunity for individuals to develop their customer service skills while working in a fast-paced environment.About the Role:We are looking for a Cashier who can provide exceptional customer service, handle cash transactions efficiently,...
-
Customer Service Representative
4 weeks ago
Kuwait City, Al Asimah Pakistanisinkuwait Full timePakistanisinkuwait is seeking a passionate Customer Service Representative to join our Kuwait team.Key Responsibilities:Interact with customers via various channels, including phone, email, and chat.Provide timely and accurate information to customers' inquiries and concerns.Identify and analyze customer issues, offering effective solutions and...