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Luxury Sales Professional
1 week ago
Job Title: FENDI Ambassador
About the Opportunity:We are seeking a highly motivated and experienced Luxury Sales Professional to join our team as a Fendi Ambassador.
Key Responsibilities:- Sales Performance:
- Drive sales performance through effective engagement, upselling, cross-selling, and multiple selling for all product categories.
- Deliver exceptional sales experiences through compelling storytelling, utilizing in-depth product and brand knowledge to persuade customers.
- Consistently achieve assigned KPIs, including but not limited to sales targets, core category sales targets, NPS, etc.
- Client Management:
- Identify customer needs accurately, providing meaningful recommendations while exceeding customer service expectations.
- Nurture existing relationships using CRM tools, strengthen client loyalty, and promote interest in the brand.
- Store Operations:
- Maintain accurate inventory management, ensuring seamless stock transfer, payment, stock inquiry, and customer database input.
- Perform store duties as assigned by team leaders and management.
- Collaborate with the team to achieve store operation objectives, identify operational gaps, and suggest improvements.
- Store Maintenance:
- Maintain a safe and clean store environment, implementing daily housekeeping duties and adhering to visual merchandising guidelines.
- A minimum of 3 years of experience in Fashion/High-End Luxury industry.
- Strong communication skills and good grooming standards.
- Passion for fashion and luxury, willingness to work non-traditional hours.
- Prior operational knowledge in retail management systems is advantageous.
- A strong client development mindset and ability to provide exceptional service.
- Effective time and task management, planning, and prioritization skills.
- Strong sense of accountability and commitment to teamwork.
- Receptiveness to feedback and continuous improvement.
Fendi is an Italian luxury fashion house founded in Rome. Since 1925, Fendi has balanced tradition and modernity, preserving its values and innovating its products.
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