Luxury Retail Operations Manager

1 week ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

We are seeking an experienced Department Manager to lead our Ready-to-Wear department at HealthCare Dynamics Gen. Trading Company W.L.L. This role is responsible for providing exceptional customer service, developing a strong local clientele, and maintaining accurate inventory levels.

Main Responsibilities:
  • Customer Service: Address various customer inquiries and concerns in a timely and professional manner.
  • Client Development: Foster strong relationships with local clients through effective networking and relationship-building strategies.
  • Performance Management: Ongoing performance management to consistently meet sales goals and objectives, ensuring the highest level of customer satisfaction.
  • Leadership and Team Management: Demonstrate leadership skills and lead by example to motivate staff, implement strategic business plans, and enforce merchandise standards.
Required Skills and Experience:
  • Luxury Retail Background: Minimum 3 years of management experience in luxury retail required.
  • Interpersonal and Communication Skills: Excellent interpersonal, organizational, and communication skills essential for success in this role.
  • Teamwork and Adaptability: Ability to work independently and collaboratively as part of a team, adapting to changing circumstances and priorities.
  • Sales Floor Operations: Proven ability to manage sales floor operations and motivate sales staff to deliver excellent customer experiences.


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