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IT Infrastructure Support Director
1 week ago
- Provides and ensures quality Help Desk support to users with non-secure internet protocol routing network (NIPRNET or NIPR), SIPRNET, stand-alone AIS or communications systems issues.
- Uses work order system to initiate, update, and track all user generated work orders.
- Serves as a single point of contact for user status inquiry and serves as a liaison within the organization for information systems problem management.