IT Infrastructure Specialist
4 days ago
We are seeking a skilled IT Infrastructure Specialist to join our team at ProgressSoft. In this role, you will provide high-level onsite and remote technical support for our enterprise solutions.
Key Responsibilities
- Implement and install solutions at customer's infrastructure platforms.
- Work onsite and offsite to troubleshoot and diagnose customer-reported issues on different implementation layers.
- Act positively and respond promptly to customer requests/tickets.
Requirements
- Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or related field.
- At least 2 years of experience in a similar field.
- Willingness to travel and work extra hours when needed.
- Experience in database engines (Oracle, MS-SQL, PostgreSQL).
- Knowledge in cloud Infrastructure Orchestration Tools (Kubernetes, HashiCorp Nomad).
- Working experience in application servers (Apache Tomcat, Oracle WebLogic, IBM WebSphere).
- Developed knowledge in DevOps techniques including CI/CD, Helm, Ansible.
Preferred Qualifications
- Experience in large enterprise environments with emphasis on payments, remittance solutions.
- Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
- Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
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