
Dining Experience Leader
13 hours ago
Dining Experience Leader:
We are seeking a Dining Experience Leader to develop and execute customer retention strategies that drive engagement and acquisition across diverse dining concepts.
Key Responsibilities:
- Design and manage innovative loyalty programs tailored to meet the needs of casual, upscale, and premium dining audiences, ensuring seamless integration across all platforms.
- Leverage customer data and insights to inform personalized marketing campaigns, monitor program performance, and deliver actionable recommendations.
- Collaborate with cross-functional teams to align CRM initiatives with operational goals, driving exceptional customer experiences and measurable business growth.
Requirements:
- A minimum of 3 years' experience in a similar role within the restaurant sector.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- Technical proficiency in CRM software, loyalty platforms, and data analysis tools.
- Open to candidates within the Middle East; current experience in Kuwait is preferred.
- Age 48 or below.
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