
Sales Professional
1 day ago
About the Role:
We are seeking a highly motivated and experienced Sales Advisor to join our CELINE team in Kuwait. As a key member of our retail team, you will play a crucial role in driving sales growth and delivering an exceptional customer experience.
Key Responsibilities:
- Contribute to the development of sales strategies and monitor the achievement of common sales objectives.
- Welcome and advise customers, providing them with the best possible service and ensuring their needs are met.
- Drive the utilization of client books and implement CRM strategies for yourself and the team.
- Share product knowledge with customers and deliver expert advice on our merchandise.
- Assist the Manager in maintaining visual guidelines and ensure stock loss is minimized.
- Guarantee stock safety, accuracy, and compliance.
- Deal with customer complaints and provide after-sales service within company policies.
- Lead the team through morning briefings, training, and direct coaching.
- Instruct and supervise the team in executing operating procedures, pricing, merchandise receipt, and product returns.
- Support the digital evolution of the brand and suggest ideas for its continued development.
- Represent CELINE as a great ambassador and endorse the brand's spirit with creativity and excellence.
Requirements:
- Minimum 3 years of experience in Sales and/or Customer Service in the fashion or luxury sector.
- High product and fashion sensitivity and knowledge.
- Ability to understand and exceed customer needs to provide exceptional customer experiences.
- Taste for challenge and a team spirit.
- Sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential.
- Fluent in English and Arabic, with proficiency in other languages being an advantage.
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