IT Help Desk Technician

1 week ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time

Job Overview


This Technical Support Specialist role is a critical component of our team's efforts to deliver high-quality services to our clients. Based in Kuwait, this position plays a vital role in supporting the LOGCAP mission.



About Our Company

We pride ourselves on being a leading provider of innovative solutions, driven by our core values of integrity, respect, and responsibility. Our diverse and inclusive work environment empowers individuals to bring their unique perspectives and ideas to the table.



Key Responsibilities

  1. Provide Technical Assistance: Offer expert support to users facing network and system issues, leveraging the Remedy ticket submission system for complex problems.
  2. Work Order Management: Utilize the designated work order system to initiate, update, and track user-generated tickets.
  3. Liaison Services: Serve as a primary point of contact for user status inquiries and facilitate collaboration within the organization for problem management.


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