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Administrative Support Lead
1 week ago
Key Responsibilities
- Provide administrative support to the Sr. Director and Operations Manager, adhering to contractual requirements and applicable policies.
- Ensure CDRL reporting requirements are met within established timelines, fostering a culture of reliability and accountability.
- Offer operational support to different departments, including scheduling meetings, managing correspondence, preparing reports, and presentations that drive business growth.
- Analyze data to inform decision-making processes, generate operational reports, track KPIs, and present data insights to the Sr. Director and MOC Team, promoting data-driven decision making.
- Assist the CSD operations manager in planning and executing projects, ensuring project milestones are met on time and within scope, while maintaining a collaborative environment.
- Facilitate effective communication and collaboration between various departments and the Sr. Director, cultivating strong relationships and trust.
- Manage logistics related to generating and tracking PRs and distributing resources, streamlining operational processes for maximum efficiency.
- Ensure operations comply with relevant regulations and standards, and manage risks associated with operational activities, upholding the highest standards of quality and integrity.
- Collect reports from functional departments, prepare slides for review, and ensure justification is provided by management, promoting transparency and accountability.
- Track TDP requirements, analyze data, and monitor LOTD status, providing critical insights that inform business decisions.
- Consolidate and analyze monthly data against TDP requirements and verify data below requirements, identifying areas for improvement and opportunities for growth.
- Conduct PMR data analysis, consolidate quarterly data input, and maintain CDRL data for historical reference, ensuring accurate and reliable information.
- Monitor directorate fill and attrition rates, providing valuable insights that inform strategic business decisions.
Qualifications
- Bachelor's Degree preferred and/or related experience in Community Services Operations.
- Minimum 7 years' experience in an administrative role, preferably with U.S. Army Protocols familiarity.
- Self-motivated with minimal supervision required, possessing exceptional organizational skills and attention to detail.
- Excellent oral and written skills, with proficiency in MS Office and other related applications, driving effective communication and collaboration.
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