Business Development Manager

5 days ago


Kuwait Free Trade Zone HealthCare Dynamics Gen. Trading Company W.L.L Full time
About Us

HealthCare Dynamics Gen. Trading Company W.L.L is a leading provider of hospitality services, with a portfolio of over 45 brands and more than 5,600 hotels worldwide. We are committed to delivering exceptional customer experiences and driving sales growth through innovative sales strategies.

Job Description

As a Sales Manager, you will play a critical role in driving sales growth and delivering exceptional customer experiences. Your primary responsibilities will include:

  • Developing and maintaining relationships with key clients to drive sales growth
  • Maximizing hotel occupancy and revenue through effective sales strategies
  • Providing excellent customer service to ensure client satisfaction
  • Participating in hotel activities, including promotions, sales blitzes, and other operational areas as directed
  • Pursuing new market segments to secure sales and prepare proposals for consideration
  • Staying up-to-date with hotel products, rates, and promotions to effectively sell our services
  • Prospecting new customers and managing existing ones through effective multi-department selling
  • Monitoring business sources and segments to provide ongoing market intelligence
  • Maintaining accurate records of all corporate and group accounts and sales activities
  • Representing the hotel at functions and other related events as directed
Key Performance Indicators (KPIs)

To measure your success in this role, we will track the following KPIs:

  • Sales growth and revenue targets
  • Client satisfaction ratings
  • Hotel occupancy and revenue rates
  • Effective sales strategies and tactics
  • Customer service feedback and complaints
Requirements

To succeed in this role, you will need:

  • Relevant sales experience, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong problem-solving abilities and attention to detail
  • Able to work independently and as part of a team
  • Highly responsible and reliable, with a proven track record of meeting sales targets


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