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Account Manager II

7 months ago

Kuwait City Drata Full time
  • You will be responsible for owning the commercial relationship with a number of mid-sized Drata customers
  • Maximize account growth and mitigate risk by playing a central role on the account team
  • Based on existing framework, develop and execute win/win negotiation strategies for account contract renewals that improve contract value while protecting and enhancing the customer relationship
  • Create, manage and close upsell/cross-sell opportunities on and off cycle
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to secure renewals and drive expansion
  • Drive strong internal collaboration with Customer Success, Solution Architects, Marketing and Product as the quarterback of the account team