Current jobs related to Front Office Team Leader - Kuwait City - IHG Hotels & Resorts

  • Front Office Coordinator

    3 months ago

    Kuwait City Kayan Office Full time

    The Front Office Coordinator is a vital role responsible for ensuring the efficient operation of the office. This position requires fluency in both Arabic and English (reading and writing) and involves managing administrative tasks, supporting upper management, and maintaining a welcoming and organized office environment.

  • Front Office Team Leader

    2 months ago

    Kuwait City IHG Hotels & Resorts Full time

    Promote teamwork and quality service through daily communication and coordination with other departments.Up-sell rooms where possible to maximize hotel revenue.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing...

  • Front Office Team Supervisor

    6 days ago

    Kuwait City, Al Asimah Dubai Holding Full time

    **Guest Services Operations Manager**Jumeirah Messilah Beach Hotel & Spa, a member of Dubai Holding, is seeking an experienced Guest Services Operations Manager to join our front office team.The successful candidate will be responsible for leading, training, and supervising front office staff to ensure a warm and welcoming experience for all guests. This...

  • Front Office Manager

    5 months ago

    Kuwait City MyGulf Talent Solutions Full time

    A prestigious 5-star luxury hotel, is seeking an experienced Front Office Manager to lead their front desk operations and team. This is a highly visible role responsible for ensuring exceptional guest service and a flawless check-in/checkout experience.

  • Front Desk Officer

    6 days ago

    Kuwait City, Al Asimah ACICO Group Full time

    Front Desk Position OverviewAt ACICO Group, we are seeking a skilled and professional Front Desk Officer to provide exceptional customer service and administrative support.Main Responsibilities:• Greet clients and visitors, determine the purpose of their visit, and direct or escort them to the required destination.• Answer, screen, or forward calls,...

  • Front Office Coordinator

    2 weeks ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    Job Title: Front Office AdminWe are seeking a highly organized and detail-oriented Front Office Admin to join our team at Pakistanisinkuwait. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming communications, and maintaining a clean and organized reception area.Key Responsibilities:...

  • Front Office Coordinator

    1 week ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    Job Title: Front Office AdminWe are seeking a highly organized and detail-oriented Front Office Admin to join our team at Pakistanisinkuwait. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming mail and packages, and maintaining a clean and organized reception area.Responsibilities:•...

  • Front Office Coordinator

    2 weeks ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    Job Title: Front Office AdminWe are seeking a highly organized and detail-oriented Front Office Admin to join our team at Pakistanisinkuwait. As a key member of our front office, you will be responsible for providing exceptional customer service, managing incoming mail and packages, and maintaining a clean and organized reception area.Responsibilities: Greet...

  • Front Office Coordinator

    2 weeks ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Pakistanisinkuwait. The successful candidate will be responsible for providing exceptional administrative support, ensuring the smooth operation of our front office, and maintaining a professional and welcoming environment for our clients and...

  • Team leader

    6 months ago

    Kuwait City Hamel Al Mesk Bilingual Nurseries Group Full time

    This is a full-time on-site role for a Team Leader - Counselors Team at Hamel Al Mesk Bilingual Nurseries located in Jaber Al-Ali. The Team Leader will be responsible for leading and managing our team of counselors, overseeing their day-to-day tasks, providing support and guidance, and ensuring the team achieves their goals. The Team Leader will also be...

  • Front Office Coordinator

    1 week ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    We are seeking a highly organized and detail-oriented Front Office Admin to join our team at Pakistanisinkuwait. The successful candidate will be responsible for providing exceptional customer service, managing incoming correspondence, and maintaining a clean and organized reception area.Key Responsibilities:Greet and welcome visitors, clients, and employees...

  • Front Office Reception

    3 weeks ago

    Kuwait City AccorHotel Full time

    Front Office ReceptionistFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering...

  • Front Office Assistant

    3 days ago

    Kuwait City, Al Asimah Pakistanisinkuwait Full time

    We are seeking a highly organized and detail-oriented Front Office Admin to join our team at Pakistanisinkuwait in Kuwait. As a key member of our administrative staff, you will be responsible for greeting and welcoming visitors, clients, and employees, providing information about our organization and its services, and ensuring the reception area is clean,...

  • Front Desk Coordinator

    2 weeks ago

    Kuwait City, Al Asimah Domo Ventures W.L.L. Full time

    We are seeking a highly skilled and organized Front Desk Coordinator to join our prestigious client in Kuwait. The ideal candidate will be the first point of contact for the company and will play a crucial role in providing excellent customer service to their clients and visitors. The Front Desk Coordinator will be responsible for managing our front desk,...

  • Sales Team Leader

    6 days ago

    Kuwait City, Al Asimah Refreshment Trading Co. Full time

    Job Title: Sales SupervisorAbout the Role:The Sales Supervisor role at Refreshment Trading Co. plays a pivotal part in driving sales performance and ensuring high customer satisfaction in the retail and grocery sector. This position requires a dynamic individual who can lead a team effectively and manage day-to-day retail operations. The Sales Supervisor...

  • Visual Merchandising Specialist

    1 week ago

    Kuwait City, Al Asimah IKEA - Other Locations Full time

    Job Title: Visual Merchandising Specialist - Service Office LeaderJob Summary: We are seeking a highly skilled Visual Merchandising Specialist to lead and inspire our Service Office team in improving the shopping experience and building knowledge of consumer buying behavior.Main Responsibilities:* Lead and inspire the Visual Merchandising Co-workers and...

  • Front-end Developer Opportunity

    3 days ago

    Kuwait City, Al Asimah Refreshment Trading Co. Full time

    Our Company is seeking a skilled Front-end Developer to join our team. The ideal candidate will have experience with web application development and a strong understanding of front-end technologies. Key responsibilities include:* Developing and maintaining front-end features* Collaborating with the back-end team to ensure seamless integration*...

  • Front Desk Agent

    5 months ago

    Kuwait City MILLENNIUM HOTELS AND RESORTS KUWAIT Full time

    Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.Conduct in-room and hotel familiarization, assisting guests with inquiries or requests...

  • Housekeeping Team Leader

    2 months ago

    Kuwait City NEW Mowasat Hospital Full time

    Maintains housekeeping schedules; conduct comprehensive inspections to check the completion of work assignments.Supervises housekeeping services including cleaning, mopping, scrubbing, sanitizing, etc., in stairways, hallways, offices, labs and, other departments and areas of the hospital.Ensures that assignments are appropriately staffed and that employees...

  • Front Office Supervisor

    3 months ago

    Kuwait City Ibis Kuwait Salmiya Full time

    Your experience and skills include:Service focused personality is essentialPrevious experience in a similar leadership role is an assetPrior experience working with Opera or a related systemStrong interpersonal and problem solving abilities and the ability to lead by example Additional Information Your team and working environment:In 1-2 sentences, introduce...

Front Office Team Leader

5 months ago

Kuwait City IHG Hotels & Resorts Full time
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank.
  • Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
  • Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
  • Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.)
  • Respond appropriately to guest complaints. Make appropriate service recovery gestures in accordance with established guidelines.
  • Routinely check in/check-out guests, answer phones, take reservations and assist staff with job functions. May be responsible for issuing safe-deposit boxes to guest and ensuring the security of keys.
  • Promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.
  • Champion departmental training initiatives and will be responsible for new joiners training.
  • Take pride in your appearance and place as a brand ambassador.
  • Always know what events and activities are on the day's schedule.
  • Jump into other ad-hoc duties when your colleagues need your help.

What We Need From You

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in the local language - extra language skills would be great, but not essential
  • Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers.
  • Flexibility - night, weekend and holiday shifts are all part of the job.
  • You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
  • Experience - ideally, you'll have spent at least one year in a front desk or guest service position.
  • Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.