Guest Experience Leaders

• Prepare and manage the VIP arrivals list, ensuring designated managers and staff are allocated to cater to their needs.• Take ownership of guest concerns and requests, ensuring swift and effective resolution to guarantee guest satisfaction.• Oversee and evaluate the performance of Guest Relations Executives and Team Leaders, ensuring tasks...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees.Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards.Handle guest problems or complaints by understanding the problems with all aspects, following up the results and making sure...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival...

Key Responsibilities of Front Office Guest Service Agent: FemaleParticipates in the prompt and courteous check in and check out of guestsResponds to guest requests for information about the hotel and its surroundingsArranges for special services requested by the guest Requirements of Front Office Guest Service Agent: Excellent team player with strong...

Good understanding of restaurant etiquette and familiarity with health and safety rules.Proficiency in dealing with reservations management procedures.Possess customer service skills and proficiency in personal communication skills or over the phone.The ability to organize and equip the dining area and the flexibility to work in different shifts.Good...

• Provides hands-on support and assistance to colleagues to ensure highest levels of service and courtesy are provided to guests.• Conducts team briefings, meetings, and training as directed by Management.• Assists management to maintain departmental Standard Operating Procedures and ensures that all colleagues have a working knowledge and...

On behalf of a Global Contracting client, Petroplan are seeking a Construction Leader Remediation / Environmental. This position will be a residential position in Kuwait on a yearly renewed contract. Please note this is only avaialble to expatriots experts.Responsiblities:Developing the overall strategy for soil remediation in the assigned areasDeveloping...

On behalf of a Global Contracting client, Petroplan are seeking a Construction Leader - Remediation / Environmental. This position will be a residential position in Kuwait on a yearly renewed contract. Please note this is only avaialble to expatriots experts. Responsiblities:Developing the overall strategy for soil remediation in the assigned areasDeveloping...

Develop and manage relationships with public relations agencies and other outside companies in the development of programs to meet communications objectives.Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include sales and revenue, F&B and other departments, hotel Executive...

Food handling certification and experience is preferred in for service industry positionsAbility to properly assess a situation quickly while keeping a professional and calm demeanorExperience managing wait staff in a fast-paced food service environmentSupport a positive teamwork environment that proactively keeps other employees productive and customers...

Developing the overall strategy for soil remediation in the assigned areasDeveloping contracting strategies and management of contractors.Knowledgeable and experienced in the implementation of remediation technologies.Requirements:15 years minimum experience10 years in Oil & Gas / Petrochemical industryMinimum - Engineering degree

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about...

Strong guest service orientation and training skills background requiredMinimum of 1 year previous proven guest services experienceKnowledge of Property Management System OPERAExperience with a Hotel loyalty program an assetMust have the ability to handle a multitude of tasks and guest requestsPassion for guest serviceExcellent written and verbal...

Job Number Job Category Food and Beverage & CulinaryLocation Courtyard Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we...

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest levelWorks proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolutionDelivers on plans and objectives where front office initiatives &...

An opportunity has arisen for a Hostess for our client in UAE for a beach club.The main duties and responsibilities of this role are:Main DutiesMaintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with managementTake, manage and handle reservations and all related requestsBe thorough about the knowledge...

• Responsible for monitoring and managing guest credit limits in accordance with established policies and procedures.• Rectify and update guest profiles to enhance their experience and ensure accurate information is registered within the Property Management System.• Thoroughly audit financial documentation, maintain records, and submit...

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest levelWorks proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolutionDelivers on plans and objectives where front office initiatives &...

OTS AgentExperience in guest relations beneficial but not essentialHands-on approach with a can-do work styleCommitment to delivering exceptional guest service with a passion for the hospitality industryAbility to find creative solutions taking ownership for duties and tasks assignedPersonal integrity, with the ability to work in an environment that demands...

Experience in guest relations beneficial but not essentialHands-on approach with a can-do work styleCommitment to delivering exceptional guest service with a passion for the hospitality industryAbility to find creative solutions taking ownership for duties and tasks assignedPersonal integrity, with the ability to work in an environment that demands...