Retail Operations Coordinator

1 month ago


Al Jahra, Kuwait American International University, Kuwait Full time
  • Provide active oversight of all subcontracted retail services and outlets to ensure that all contract obligations are met in full by the subcontractor.
  • Conduct weekly, monthly, semesterly, and year performance evaluations and compliance inspections of all on campus vendors, focusing on food quality, staff performance, and hygiene.
  • Actively evaluate the success of all vendor operations and college operated retail services using feedback received from all segments of the community.
  • Oversee the day-to-day implementation of all vendor contracts.
  • Monitor student/faculty needs for service outlets, and quality/cleanliness/variety being offered.
  • Advise the AVP for CSF of any needed updates or revisions to vendor contracts/operations.
  • Develop and implement plans for equipment and building preventative maintenance as needed for all retail services in collaboration with Environmental Health & Safety & Facilities.
  • Develop and maintain policy and procedure manuals related to vendor programs and services.
  • Must have ability to work varied hours, sometimes extended hours, including on-call, evening, weekend and holiday duty.
  • Other duties as assigned.


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