Business Associate
3 weeks ago
Responsibilities
· Greet and direct customers
· Provide accurate information (e.g. product features, pricing and after-sales services)
· Answer customers’ questions about specific products/services
· Conduct price and feature comparisons to facilitate purchasing
· Cross-sell products
· Ensure racks are fully stocked
· Manage returns of merchandise
· Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
· Inform customers about discounts and special offers
· Provide customer feedback to the Store Manager
· Stay up-to-date with new products/services
Requirements
· Proven work experience as a Retail Sales Representative, Sales Associate or similar role
· Understanding of the retail sales process
· Familiarity with consumer behavior principles
· Knowledge of inventory stocking procedures
· Track record of achieving sales quotas
· Excellent communication skills, capable of building trusting relationships
· Ability to perform in fast-paced environments
· Flexibility to work various shifts
· High school degree
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