Product Specialist Immunology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

The Product Specialist Immunology reporting to the Business Manager, is a key link between the company and the healthcare professionals. The PS is responsible for promoting a registered product or group of products to a variety of customers including physicians, pharmacists and relevant decision makers in hospitals and pharmacies in public institutions and in private hospitals.

The PS works strategically to increase the awareness and create the demand of the company products and to ensure optimal and continuous product availability on the market and in different institutions.

Duties & Responsibilities:

• Maximizes sales of products and increases market share of these products.

• Achieves sales targets in the designated territory while meeting all Company's HCC requirements.

• Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.

• Conducts customer segmentation in line with the Company's guidelines to ensure target customers are approached with the optimal tools and frequency and provided with best-in-class customer service.

• Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.

• Maintains excellent on-going knowledge of disease areas, product and competitors.

• Keeps up-to-date with the latest products information and clinical data provided by the company.

• Presents and discusses this data with healthcare professionals during face-to-face meetings and/or group presentations.

• Maintains knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment.

• Supports the Brand Strategy and identifies new opportunities which will drive business.

• Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.

• Understands customers and market insights to ensure achievement of short-term and long-term business objectives.

Develops and enhances the contact network with Leading Specialists and KOLs

• Builds sustainable positive relationships with target HCPs and different stakeholders.

• Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.

• Complies with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).

• Reports Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on timely basis.

Qualification & Experience

Minimum of 2 years of experience in Kuwait.

Bachelor's Degree‐ scientific/pharmacist

Immunology experience is an advantage.

Proven successful working in complex cross functional teams

Knowledge & Skills

Excellent communication and presentation skills, both verbal and written

Ability to manage multiple assignments

Anticipation and Planning Skills

Analytical / conceptual skills

Awareness and ability to understand the broader picture on compliance