Sales Operations Analyst

3 weeks ago

Al Ahmadi, Al Aḩmadī, Kuwait canonical Full time

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.

The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about partnering with sales leadership, and about our role in the technology industry bringing open source to a wider audience of innovators and enterprises. The candidate will also design and drive programs in support of Canonical's continued success.

Location

This role will be based remotely in the EMEA region.

Responsibilities
  1. Support all aspects of the day-to-day operations of the sales function globally.
  2. Review opportunities for accuracy and provision orders on successful closure of a deal.
  3. Support the Sales Operations Manager to improve sales data quality and processes.
  4. Report on data quality metrics to executive level stakeholders.
  5. Implement surveys and define metrics for executive level stakeholders.
  6. Support the sales team globally on CRM and other sales operations systems.
  7. Deliver sales metrics, dashboards and other ad-hoc analytical tasks.
  8. Lead automation and streamline the Lead to Order process.
Qualifications
  • An exceptional academic record from high school and university.
  • Experience in a sales operations or sales order processing role.
  • Experience in a technology subscription-based business.
  • Experience driving data quality improvement.
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes.
  • Excellent problem-solving and analytical skills.
  • Ability to work productively with stakeholders at all levels of the organization on a global scale.
  • Ability to manage across boundaries and communicate effectively with Sales, Legal, Finance and Marketing teams.
  • Experience with Salesforce or similar CRM systems.
  • Ability to travel internationally twice a year, for company events up to two weeks long.
Additional Information
  • Company Industry: IT - Software Services
  • Department / Functional Area: Business Development
Disclaimer

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