Account Executive
4 weeks ago
Job Title: Account Executive – Retail Operations
Location: Kuwait
Employment Type: Full-time
Eligibility: Only GCC citizen/residents can apply
About Us
Fidelity Insurance Brokers (FIB) is expanding operations in Kuwait as an insurance and reinsurance brokerage firm by entering in a JV with one of the biggest conglomerates of Kuwait with a focus on providing innovative risk management solutions. As we expand our operations in Kuwait, we are looking for a motivated and results-driven Account Executive – Retail Operations to join our expanding team in Kuwait. The ideal candidate will have a strong background in retail business development, excellent customer relationship management skills, and a deep understanding of the GCC retail market. This role will focus on driving retail business growth, managing client accounts, and delivering exceptional service to our retail partners and customers.
Job Responsibilities
- Develop and maintain strong relationships with retail clients, including individuals and small business owners, to understand their insurance needs.
- Promote and sell a range of retail insurance products, such as health, motor, property, and life insurance, tailored to client requirements.
- Provide expert advice to clients on coverage options, policy terms, and risk management solutions.
- Prepare quotes, process applications, and coordinate with underwriting teams to ensure timely policy issuance.
- Handle policy renewals, claims assistance, and follow-ups to ensure client satisfaction and retention.
- Identify new business opportunities through networking, referrals, and local market outreach in Kuwait.
- Stay updated on industry trends, competitor offerings, and regulatory requirements in the GCC retail insurance sector.
- Maintain accurate client records and documentation in compliance with company standards and local regulations.
Requirements
- Bachelor's degree in Business, Marketing, Insurance, or a related field.
- Minimum of 3-5 years of experience in retail insurance sales, customer service, or a related field (GCC experience preferred).
- Strong knowledge of retail insurance products and the ability to explain complex concepts in a clear manner.
- Excellent sales, negotiation, and communication skills with a customer-first mindset.
- Ability to work independently and manage multiple client accounts effectively.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with CRM software is a plus.
- Fluency in English and Arabic is required.
- Must be a resident of a GCC country (Kuwait, UAE, Saudi Arabia, Qatar, Bahrain, or Oman).
Why Join Us?
- Opportunity to be part of an expanding operation in Kuwait.
- Competitive salary and performance-based incentives.
- Professional growth and career advancement opportunities.
- Collaborative and dynamic work environment.
How to Apply:
Interested candidates who meet the criteria can send their CVs to hr@fib.com.pk
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