Sales Engineer

5 days ago

Kuwait City, Al Asimah Al Mulla Group Full time
  • Actively pursue new sales opportunities through cold calling, client visits, networking, and referrals
  • Identify customer needs and recommend suitable truck models and solutions
  • Research market, related products & client base to find new types of customers
  • Schedule outdoor appointments & meetings to present the product in structured professional communication.
  • Work closely with customers to understand the needs of his business, assist in selecting a Trucks product
  • Analyze competition and create a plan for engaging in the targeted deal
  • Explain vehicle performance, product details, features and benefits according to Trucks sales process
  • Offer and assist customers in test drive according to Trucks sales process, demonstrates products and services.
  • Prepare specifications for the non-stock / special truck, including all customer and local traffic requirements.
  • Prepare DMS related documentation to customer detailed quotation to be submitted with full specs and terms.
  • Collect accurate and complete financial data on customers when necessary.
  • Negotiate on price, costs, payment methods, delivery and specifications with customer and managers.
  • Liaise with suppliers /body builder to check the progress of existing orders & ensure delivery on time.
  • Promote and up sell Trucks products (e.g. Extended Warranty, Fleet board...) and Services (e.g. Service-Contracts)
  • Provide daily & monthly reports (e.g. customer visit) as requested by management.
  • Handle customer complaints tactfully, promptly and with genuine concern
  • Implement customer lifecycle follow-up measures to increase customer satisfaction and loyalty
  • Maintain a prospect development system and participate in local business networking activities.
  • Facilitate prompt update of customer database and records with sales information

Administrative Process

  • Prepare suitable specifications for new or special trucks by Daimler system.
  • Prepare order confirmation in DMS
  • Handle required documentation and LPOs
  • Follow-up on payments.

Educational Qualification

  • Bachelor's degree in engineering, Mechanical or Automotive Engineering

Experience

  • Years of Experience: 2 - 3 Years
  • Field of Experience : Outdoor Sales

Skills

  • Proven experience in B2B or commercial vehicle sales, preferably trucks or heavy vehicles.
  • Strong understanding of truck specifications and industry applications is an advantage.
  • Excellent communication, interpersonal, and negotiation skills.
  • Self-motivated with the ability to work independently and in a team environment.
  • Valid driver's license and willingness to travel frequently within the assigned territory & sites.
  • Bilingual with strong command of both English and Arabic (written and spoken)
  • Good Knowledge of DMS preferably
  • Solid knowledge of the local market areas
  • Profound knowledge of the commercial's product range & competitors' products

Job Remarks

  • Preferred Language: Arabic, English
  • Duty Shift / Timings : One Shift / 8:00 am - 5:00 pm
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • IndustriesRetail Motor Vehicles

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