Senior Cloud Solution Architect

18 hours ago


Kuwait City, Al Asimah Microsoft Full time
  • You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback & insights from customers/partners as you develop and expand existing impactful relationships with customer and partner architects, C-level Technical Decision Makers (TDMs) and business stakeholders.
  • You will provide direction to TDMs and build the bridge between TDMs and Business Decision Makers (BDMs).
  • You will develop opportunities to drive Customer Success business results and help Customers get value from their Microsoft investments.
  • You will identify resolutions to Customer blockers by leveraging Microsoft Cloud and professional subject matter expertise. Deliver according to Microsoft Cloud and industry best practices and using repeatable Intellectual Property (IP).
  • You will identify and evaluate industry trends (customer industry verticals, information technology [IT] industry), gather customer/partner insights (e.g., feedback around customer preferences, environments, business needs, competitive landscape), and map organizational best practices and digital transformation solutions to customer/partner business outcomes.
  • You will align individual skilling to team/area demands & Customer Success goals as you accelerate customer outcomes, share expertise in relevant communities, contribute to IP creation & re-use to accelerate customer outcomes and connect gaps and patterns across business and technology areas and drive changes and improvements to existing Intellectual Property (IP), technologies, and/or processes that enable solutions to scale across customers/partners as you drive consumption acceleration, as well as IP reuse and best practice sharing.

Desired Candidate Profile

Required Qualifications (RQs)

  • 4+ years experience in managing cloud / consumption projects.
  • 10+ years in the field of IT (project management, software development, change and adoption management or related work).
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
    • OR equivalent experience.

Preferred Qualifications (PQs)

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.
    • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting.
    • OR equivalent experience.
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external).
  • 4+ years experience working on technical Cloud projects.
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