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High-Volume Dining Operations Manager

3 weeks ago

Kuwait City, Al Asimah beBee Careers Full time

Salary: Competitive package.

Job Description:

We are seeking a skilled Outlet Manager to oversee the daily operations of our high-volume dining outlet. This role involves managing a team, ensuring exceptional guest experiences, and maintaining high service standards.

Key Responsibilities:
  1. Operational Oversight: Manage daily operations to ensure smooth service delivery.
  2. Guest Experience: Ensure high levels of guest satisfaction by personally interacting with guests and addressing complaints.
  3. Team Leadership: Supervise and motivate colleagues to provide seamless service delivery.
  4. Financial Management: Control costs and implement strategies to maximize revenue and profitability.
  5. Menu and Promotions: Collaborate with the culinary team to develop menus, specials, and promotions tailored to the outlet concept.

Our ideal candidate will possess proven experience in managing high-volume outlets, strong leadership skills, and excellent customer focus.

Required Skills and Qualifications:
  • Proven experience in managing high-volume outlets.
  • Strong leadership skills to lead, train, and develop a diverse team.
  • Excellent customer focus and ability to handle guest complaints effectively.
  • Skills in budgeting, cost control, and revenue management.
  • Flexibility to work across multiple shifts and adapt to operational needs.
  • Excellent communication and interpersonal skills in Arabic and English.
Benefits:

We offer a competitive salary, comprehensive benefits, and an inclusive work environment where diversity is celebrated.

Others:

This is an exciting opportunity for a skilled professional to join our hospitality team and contribute to creating a welcoming and efficient dining environment.