
Academy Operations Specialist
3 days ago
Puratos is a rapidly growing joint-venture in the Middle East, with 354 employees in 7 countries. Our passion for innovation and pioneering spirit continue to propel our global ambitions.
Position Overview
We are currently seeking an Academy Coordinator based at ABA Kuwait. This role involves handling administrative tasks, coordinating training programs, and ensuring seamless logistics for workshops and masterclasses.
Key Responsibilities
- Course Planning and Execution: Plan, organize, and schedule courses, workshops, and masterclasses. Ensure all resources, materials, and facilities are available for smooth execution.
- Customer Relationship Management: Act as the point of contact for participants, handling inquiries, registrations, confirmations, and feedback.
- Marketing and Promotion Support: Collaborate with marketing teams to promote academy activities through social media, newsletters, and digital platforms.
- Event Management: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
- Financial Administration: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses.
- Data Management: Maintain accurate and updated records of participant information, course schedules, and attendance in the learning management system.
- Sourcing and Coordination: Source and liaise with vendors for event materials, catering, and service requirements for academy events.
- Quality Control: Support chefs in maintaining the highest quality standards for bakery and pastry sessions.
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