Academy Operations Specialist

3 days ago


Kuwait City, Al Asimah HealthCare Dynamics Gen. Trading Company W.L.L Full time
About the Role

The Academy Coordinator will play a crucial role in supporting the Director and Chefs in managing the academy's daily operations, courses, and events.

Key Accountabilities:
  • Course Scheduling: Schedule courses, workshops, and masterclasses, ensuring all necessary resources and materials are available.
  • Customer Service: Handle participant inquiries, registrations, confirmations, and feedback.
  • Marketing Support: Assist marketing teams in promoting academy activities through various channels.
  • Event Logistics: Manage on-site logistics during academy events, ensuring seamless execution and positive participant experiences.
  • Financial Tracking: Monitor budget allocation for academy events and courses, manage invoicing, and track expenses.
  • Reporting and Analysis: Prepare reports on course participation, attendee feedback, and financial performance to inform strategic decisions.
  • Data Management: Maintain accurate records of participant information, course schedules, and attendance in the learning management system.
  • Vendor Management: Source and liaise with vendors for event materials, catering, and service requirements.
  • Quality Assurance: Support chefs in maintaining high-quality standards for bakery and pastry sessions.
  • Process Improvement: Suggest improvements to processes, participant experience, and course offerings.

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