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Enterprise IT Professional
1 week ago
Company Overview
Vectrus is a global provider of smart solutions that integrate physical and digital infrastructure from base to battlefield. Leveraging 120 years of mission support expertise, our organization improves security, streamlines logistics, and enhances readiness for clients worldwide.
The ESM Systems Engineer must be certified at the expert level in multiple systems and security disciplines to provide high-level engineering and management support for all Enterprise systems. This includes optimizing, administering, and documenting Enterprise infrastructure systems, resolving cases and change requests, and escalating support issues.
Key infrastructure technology duties involve Enterprise Microsoft Active Directory, Azure Active Directory (Entra ID), SCCM (MECM), WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment.
This senior role will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. A broad knowledge base and hands-on experience in a large Enterprise are essential for success in this position.
Responsibilities- Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives.
- Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting.
- Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems.
- Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software.
- Coordinates and implements patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries.
- Create desktop and server images utilizing technologies such as MDT.
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.
- Experience with a customer service-oriented company.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks.
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